Do you have a Personal Action Plan?

 
Effective Communications Skills: 
  • Listening
  • Questioning
  • Coaching

The problem

Just how effectively do you communicate?

Are your ideas being heard?

Do you use appropriate communication styles for work place situations?

The Fundamentals

The ‘3 Level Model’ of Communication

  • Assessment of Personal Communication Style
  • Review of MBTI Profile and Work Place Communication
  • Using Emotional intelligence to Strengthen your Team
  • The 4 step Feedback process

What am I going to learn?

  • Understand how personality type affects communication style and identify areas where they can improve their communication style
  • Develop skills for effective communication in listening, questioning and influencing
  • Understand how emotions affect behaviour and develop ways to manage emotions and respond positively to situations
  • Develop the skills to give constructive feedback to maintain performance

 

For more information, or to discuss a customised in-house training programme, please contact us, on events@constructing.co.nz

Constructing Excellence training courses, workshops and events qualify for Continuing Professional Development (CPD) hours for some industry and professional bodies in New Zealand.