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The Partnering Network & Workshops |
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 ‘Partnering’, ‘Relationship Contracting’, ‘Alliancing’, ‘Cooperative or Collaborative Building’, are just some of the phrases which are becoming every day language in the NZ construction industry today.
Many of us are coming into contact with new ways of working & innovative forms of procurement, however, how much do we know about making these forms of contract work for us? |
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Read more...
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Workshops & Registration |
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One of the initiatives involved in TPN is a series of half day training workshops with practical ‘how to’ exercises. All of the workshops are aimed at manager level and are designed to increase the general skill levels of managers in all types of construction project. The first two workshops are being held on 8th November at 'Parnells on The Rose Garden’, Parnell, Auckland. Workshop No. 1 8th November 8.30am to 12.30pm plus buffet lunch & networking, fees $250 + GST per delegate. How to identify, win & work with Customers as Partners Are you making the most of your customer base or are you missing a trick? Why are some customers more profitable, more pleasurable to deal with and more proactive in their relationship with your company? Do you know how much it is costing you to keep your customers happy? Do you know which customers are the most valuable to your business and which should be introduced to your competitors? How do find out what makes your customers happy & coming back for more?
How do you develop poor value customers into high value customers? All these questions and more are covered in this half day workshop.
Places are limited to the first 30, so click TPNRegForm.doc and register your interest now!
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Workshop No.2 8th November 12.30pm to 5.00pm inc. buffet lunch & networking, fees $250 + GST per delegate. Benchmarking for better performance & customer retention For the first time, the National Performance of the New Zealand construction industry has been measured and internationally benchmarked. The results, which were launched in Wellington in May this year, reveal answers to such questions as: How does the industry perform across measures such as
— Customer satisfaction?
— Completion on Time & Budget?
— Safety?
— Impact of defects?
— Profitability
What does this mean for your organisation, how do you compare?
How can you use these KPIs to
— Win & keep more long term customers
— Differentiate on criteria other than price
— Develop world class performance
How does New Zealand construction industry measure up internationally? All these questions and more are covered in this half day workshop.
Places are limited to the first 30, so click TPNRegForm.doc to register your interest now! ------------------------------------------------------------------------------------------------------  TPNRegForm.doc
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Industry Initiatives 
